Return Policy
Last Updated on Friday, 02 March 2012 11:49 Written by Administrator Friday, 02 March 2012 11:46
Replacements
If you received a defective item that is sold by 3Point Brand Management and need to replace it with the same item, please contact
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to request a replacement.
Exchanges
If you would like to exchange an item for a different variation--e.g., size, color-- please contact
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. We offer an "exchange" option on only certain items. If the return is not due to 3Point Brand Management’s error (e.g., damaged, defective, lost, etc.) then shipping charges to and from 3Point Brand Management are your responsibility. Exchange order will be placed after receipt of returned product.
When making an exchange, your return refund will automatically be calculated and applied to your exchange order. We'll mail your exchange item with the same shipping speed that was used on your original item.
If you are unsure about which size to order, please contact
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for a sizing chart. You may also opt to ask for a blank sample, but are subject to shipping charges to and from 3Point Brand Management.
Damaged Items
If you receive an item that was damaged, please contact
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. At that time, you can tell us if you want a refund or replacement.
Defective Items
If your item isn't working properly, please check the product manual (which arrived with the item). If you need additional assistance, you need to request missing pieces or replacement parts, or you need warranty information, please contact
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.
Wrong Items
If you receive a wrong item, please contact
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.